Mirror captures, rehearsal state, and receipts are per-operator isolated operational records; synthetic account data used inside mirrors is generated for the rehearsal and is not the operator's live customer data. No sale of operator data, no cross-operator use, no telemetry beyond what the product surface documents.
Live-site credentials are never used inside a mirror: rehearsals run against the clone with synthetic state (the lab proof leaves live orders and balances untouched, and production preserves that isolation invariant).
Records are retained 30 days under the production retention policy, then deleted. Daily backups are retained 30 days. Support correspondence (support@textforagents.com) is handled under the company's ordinary support privacy practice.