Claim, receipt, and outcome data is per-operator (per-tenant) isolated, used only to resolve that operator's own operation outcomes; no sale of operator data, no cross-operator use, no telemetry beyond what the product surface documents.
Receipts are the operator's own operational records, retained 30 days under the production retention policy, then deleted. Daily backups are retained 30 days. Support correspondence (support@textforagents.com) is handled under the company's ordinary support privacy practice.